Conflict Resolution and Communication Skills

The nonprofit sector is one of the top sectors in which conflict is likely to emerge. Employees spend more than two hours each week involved in some sort of dispute. Causes range from financial pressures, diverse stakeholder interests, lack of talent and strong leadership, inability to create clear performance metrics, and the cost is significant in terms of lost time and productivity.

Learn how to manage the conflict that threatens your organization’s well-being. You will explore conflict and conflict resolution styles and introduce you to:

  • Conflict Management Choices & Obstacles
  • Conflict responses
  • “T.L.C.:” Thinking, Listening and Cooperating process
  • Eight-Step Conflict Resolution Process
  • Conflict Resolution Success

With tensions rising everywhere, you won’t want to miss this valuable session.

Date: 6/25/2024

Start Time: 9:00 AM CT

End Time: 11:00 AM CT

United Way of Greater Houston
50 Waugh Dr
Houston, TX 77007

Cost: $50

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